When manufacturing the products in our portfolio, we comply with an extremely broad variety of worldwide industry standards from the last four decades. On top of this, of course, we also make absolutely sure to meet the specific needs of our customers. Despite this enormous complexity, our quality slogan is “Getting it right from the get-go,” and this attitude is what has always enabled us to be a business partner that our customers can count on.
By modifying internal structures, optimizing processes, and ensuring the continuous development of our suppliers, we have managed to lower our complaint rates by more than half since 2014. However, we are not about to rest on our laurels, and instead have the goal of reducing this rate a further 10% every year in the future.
Facts and Figures
Complaint rates in 2019:
Delivery-performance in 2019:
for Rolls-Royce engine tooling
Quality check of
part numbers per month
How we keep delivering unparalleled quality
In the aerospace industry, safety always has topmost priority, making international standards indispensable. We are internationally certified in conformity with the following standards and have all our locations go through re-certification on a regular basis:
- DIN EN ISO 9001:2015: Series of quality management standards
- ISO 3834-2: Special quality requirements for welding